MI Bridges

The MI Bridges Login site offers DHS benefit applications 24/7 via a secure web portal newmibridges.michigan.gov. This site is directly linked to the MDHHS internal Bridges system for processing benefit applications. MI Bridges is a free web tool developed and maintained by the Michigan Department of Human Services.


It allows you to apply for benefits, check your case status, and recertify online. A simple click on the button will automatically refer residents to those agencies that can meet their needs through the MI Bridges. Residents can search for local resources and connect with agencies in their community.

By using the website, residents will be able to apply for benefits/assistance such as Healthcare, Food, Child Care and Development, Cash, and State Emergency Relief while managing their accounts online.

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The significance of the New MI Bridges Login is the effective use of technology for customers. It is evident when we consider the technological innovations, the collaboration with other companies, and the customer focus. In addition, MI Bridges offers enhanced community-based capabilities. Through MI Bridges, community agencies can receive online referrals from customers.

Anyone can log in to find valuable resources and services in their local community. Through the MIBridges Login platform, MDHHS can coordinate State and local resources for Michigan residents to support their health care needs. There is also a MI Bridges App through which you can access all the essential services. Portal users can connect with more than 30,000 state and local resources, including food banks, shelters, and childcare options, without having to navigate through multiple silos.

Steps For Creating An Account On MIBridges Login Portal

Registration is necessary if you are interested in taking advantage of features offered by MI Bridges Sign In Page. You can create an account very quickly. For help creating an account on the official portal, please follow these steps:

  • You can access the official Michigan Bridges website at https://newmibridges.michigan.gov/.
  • Click on the Register button on the official portal to complete the registration process.
  • MI Bridges provides two ways for creating an account.
  • If you have never applied for benefits from a Department of Human Services public benefit program, you first need to do so. In addition to creating an account and viewing your benefits, you can report changes to their worker, upload documents, and check the status of your application by clicking on View My Case.
  • You have five more steps to complete after clicking View My Case.
  1. Input your personal information, including your date of birth, individual case ID, or social security number.
  2. Send DHS correspondence via email or text message based on your communication preferences.
  3. The third step involves creating an account and password.
  4. After setting up your security questions, you can use them when recovering your password if you ever forget it.
  5. Last but not least, click on the Create Account button after you have checked the Agreement box to complete the registration process.

When you have successfully created an account, you can apply for benefits or view your case by logging in with your user name and password.


MI Bridges Sign In Procedure

Once you have successfully registered for an account on the MI Bridges portal, you can easily log in and access your account. Below, you will find instructions for logging in to your Michigan Bridges account.

  • The first step is to visit the MI Bridges Login website. Once there, click on the “Login” button.
  • You will then be taken to a page where you have to enter your username and password to access your account.
  • Enter your login credentials, which are your User ID and Password.
  • If you enter the correct login information, you will be taken to your MI Bridges account.

Upon logging in, you will be able to apply for benefits, view benefits, manage your case, explore local resources, report changes to your case, view letters from MDHS, and upload documents like pay stubs, utility bills, leases, etc.

How To Reset MIBridges Account Credentials?

The online benefits program site, MI Bridges, will help you navigate available programs as well as the application process. You will need your login credentials to access this site. If you cannot remember your MI Bridges Login credentials, then you can reset them by following the information below.

Steps for Resetting Password

Here are the steps for resetting your account password.

  • Visit the official MIBridges Login Portal at https://newmibridges.michigan.gov/.
  • Click on the login button, to access the login page.
  • If you need to reset your MI Bridges password, click on the “Forgot Your Password?” link available below the login form.
  • You will be taken to a page where you will have to enter your username and answer a verification question.
  • After you have entered the requested information, click “Next.”
  • Then you will be taken to a page in which you can select your password recovery option.
  • Depending on your preference, you will either receive your pin via email or need to answer a security question. Then click “Next” to complete the process and reset your password.

MI-Bridges-Forgot Password

Steps For Recovering Forgotten Username

  • If you forgot your username, click on the “Forgot Username?” link.
  • In order to proceed, you will be required to enter the email address you used when signing up for the account and answer a security question.
  • To continue, click “Next.” after you’ve done that.
  • You will then be directed to a page indicating that you will receive your username via email to the address on file if you entered the information correctly.
  • You can retrieve your username by logging into your email account.
Official NameMI Bridges
BeneficiariesResident of State of Michigan
Managed ByMichigan Department of Human Services

How To Apply For Benefits?

Benefits applications are made simple and easy with the DHS MI Bridges Login portal. Among the benefits available are healthcare coverage, food assistance, cash assistance, child care, and emergency relief, including assistance with utilities, housing, and burial costs. The application is customized based on which programs you are applying for and saves your progress automatically as your information so that you can come back at any time to review your progress.

Even without verifying your identity, you can apply for benefits. The lack of verification will prevent you from viewing information about your benefits online or using other MI Bridges features, including reporting case changes, renewing your benefits, and uploading documents.

Once an application has been submitted, it cannot be changed. In the event that a mistake was made on the application, please inform MDHHS during your interview or by contacting your local MDHHS office. You will receive a letter in the mail after your application has been approved or denied by MDHHS. If your application is approved, you may have to meet with a caseworker and submit verifications before your application is accepted.

Upon approval of your application, you will begin to see information about your benefits in the View Benefits section (in addition to receiving a letter in the mail). An explanation of why your application was denied will be included in the letter that you receive in the mail if your application is denied. The “Application Submitted” page will also let you know if your Healthcare Coverage application has been automatically approved. A letter from MDHHS MI Bridges will be mailed if your application for healthcare coverage is not automatically approved.

Features Offered By MI Bridges Login Platform

The MI Bridges Login is an easy-to-access portal that is managed by the Michigan Department of Health and Human Services. The website layout is more open and dynamic, with pleasing colors. It is also very easy to use on the phone from the MI Bridges App. The MI Bridges Login site offers several features, some of them are as follows:

It Is Easy To Upload Documents

It is easier than ever to upload documents using the new and improved interface. Documents can now be uploaded from your smartphone, tablet, or laptop at any time, without any special software. It is not necessary to wait for the caseworker to request it. After the documents have been uploaded, you can review them to confirm.


The MI Bridges Sign In system allows you to enter your phone number or email address, and you will receive a text or email whenever there is new information added to your account. The “opt-in” notification is more easily found, and it works more consistently.


Report Changes

You can now report changes quickly and easily. A few minutes are all it takes to submit documents that prove you have a new baby, a new job, or have enrolled in Medicare. Simply report the change and upload the proof or verification at the same time. There is no need to wait for the caseworker to request the document. If you need to provide proof of employment, pregnancy, income changes, or any other changes, you can easily do so.

My Benefits

By clicking My Benefits, you can see all the benefits your family members receive. You can view a Medicaid Health Plan for an individual by clicking on their name.

Case History

If you click on Case History, you can see the change reports, applications, and renewals that have been submitted. Keeping track of this information will help you stay on top of everything DHHS has requested from you. It also keeps a record of when you asked for a benefit or address change.

About MI Bridges

The Michigan governor signed an executive order in February 2015 to transform the state’s service delivery model so that it is more person-centric, reforming the way the state interacts with its citizens through technology, and making the service delivery system more efficient by focusing on customer needs.

MIBridges Login portal is the key to this transformation as it provides an improved self-service citizen portal that serves as a channel of communications with customers. Providing excellent service, Michigan Bridges makes the government more efficient, effective, and accountable by collaborating on an unprecedented scale to help improve the long-term relationship between MDHHS and its customers.

In addition to English and Spanish, the MI Bridges Login page is also available in Arabic, which is the fourth most commonly spoken language in Michigan. Clicking on a button allows users to switch to their preferred language and view the entire website. MI Bridges now enables any MDHHS to or Michigan resident customer to identify and connect with State programs and helpful community organizations. Michigan Bridges will become an asset that could be used by any Michigander seeking assistance on their path to self-sufficiency as a result of this innovative change.


In Michigan, MI Bridges is transforming how the State interacts with residents, allowing for an interaction that supports the holistic needs of an individual or family. In implementing MI Bridges, the State of Michigan is striving to transform itself from a transactional assistance provider to a partner in growth and development.

Frequently Asked Questions

How do I reset my password if I forget it and cannot answer the security questions?

You might be able to reset your password via text or email if you entered an email address or phone number in your MI Bridges account. To reset your password, you can also contact the Help Desk at 1-844-799-9876.

How does ID proofing work?

Identity proofing, or ID proofing, is an additional layer of security that ensures only you are gaining access.

Is there a MI Bridges App available?

You can view your benefits, letters from MDHHS, and renewals on your mobile anytime, anywhere through the MI Bridges App.

What are my options for receiving notifications?

Upon logging in, you will be taken to the Dashboard page. You will see notifications at the top of your Dashboard. Notifications can include alerts from MDHHS MI Bridges or important information regarding your benefits, resources, or Navigator contact information. You must choose a Navigator, add resources, or have active benefits to receive notifications.

Although I submitted an application, I do not see my benefits in MI Bridges. How soon will I see my benefits?

You will receive a letter saying whether or not you are eligible for the program after your caseworker has reviewed yours. You would be given your benefits information and letter the next business day if you were approved.

In MI Bridges, can I complete my renewal?

MI Bridges Login portal allows you to complete renewal. On your Dashboard, you will see a “Renew Benefits” button if you are eligible.

Closing Remarks

MI Bridges allows customers to self-serve securely and directly, removing the need to rely on MDHHS caseworkers for answers to their questions. MI Bridges offers the State of Michigan an avenue to continue to provide excellent service to customers while improving efficiency and reducing costs as caseloads continue to grow.

Using a forward-looking, citizen-centric approach, MI Bridges Sign In platform delivers a valuable product directly to the residents of Michigan. Through a collaboration between local community partners and the Michigan Department of Health and Human Services, MI Bridges enables a new model for service delivery in Michigan. Using this initiative, residents of Michigan can securely access information about their benefits and get connected to valuable resources and community partners willing to help.

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